Labuchat Terms of Service

Article 1 (Purpose)

The purpose of these Terms is to set forth the rights, obligations, and responsibilities of Labuchat Inc. (hereinafter the "Company") and its members, as well as other necessary matters, in connection with the use of the 1:1 voice communication service and related services (hereinafter the "Service") provided by the Company.

Article 2 (Definitions)

1. "Service" means Labuchat and all related services that a member may use regardless of the device (PC, mobile device, etc.).
2. "Member" means a customer who enters into a service agreement with the Company in accordance with these Terms and uses the Service provided by the Company.
3. "Points" mean the virtual in-service currency that may be obtained through use of the Service (such as call connections) or through character activities.
4. "Partner (Creator)" means a member who creates a character within the Service, provides call services to other members to earn Points, and receives settlement therefor.

Article 3 (Posting and Amendment of the Terms)

1. The Company shall post the contents of these Terms on the initial screen of the Service so that members can easily become aware of them.
2. The Company may amend these Terms to the extent that such amendment does not violate applicable laws, including the Act on the Regulation of Terms and Conditions and the Act on Promotion of Information and Communications Network Utilization and Information Protection.

Article 4 (Conclusion of the Service Agreement and Restrictions on Use)

1. The service agreement is concluded when a person who wishes to become a member (hereinafter the "Applicant") agrees to the contents of these Terms, applies for membership registration, and the Company accepts such application.
2. This Service may be used only by adults aged 19 or older. Minors under the age of 19 are prohibited from registering for membership and using the Service, and where an Applicant is a minor, the Company may decline to accept the registration or, if discovered subsequently, immediately terminate the service agreement.
3. For the purpose of verifying the identity and adult status of an Applicant, the Company may request real-name verification and identity authentication through a specialized institution. In particular, for adult content or functions deemed inappropriate to provide to minors, the Service is provided after verifying adult status through mobile phone identity verification or identification document verification (including identification document and facial authentication in the case of English-speaking users and foreign nationals).
4. A member who registers by misappropriating another person's personal information shall not receive legal protection and shall bear civil and criminal liability arising therefrom.

Article 5 (Monitoring and Recording to Create a Safe Communication Environment)

1. For the purpose of establishing a sound communication culture and preventing unlawful acts such as sexual harassment, abusive language, and fraud, or of producing evidence to protect members in the event of a dispute, the Company may record 1:1 voice conversations between members and store them in encrypted form.
2. The collected recording data may be accessed and listened to only by authorized personnel, and only where there is a clear safety-monitoring purpose, such as receipt of a report, a request for explanation, or a lawful request for cooperation from an investigative agency.
3. After the dispute-resolution purpose has been achieved, the recording data shall be retained for a certain period in accordance with the Company's privacy policy and applicable laws, and thereafter destroyed in an unrecoverable manner.

Article 6 (De-identification of Data and Right to Create Derivative Works)

1. For the purposes of promoting the Service, improving its quality, and spreading a sound usage culture, the Company may process portions of the collected conversation contents and produce and distribute promotional content (short-form videos, advertising materials, etc.).
2. Where the Company uses actual conversation audio pursuant to the preceding paragraph, it shall, in order to protect members' privacy, complete each of the following technical de-identification measures without exception:
   • (i) Voice modulation: Application of any and all technically feasible voice-transformation measures, such as pitch/speed modulation, artificial intelligence (AI)-based voice conversion, and mechanical re-synthesis, so that the gender, age range, and personal characteristics of the original voice cannot be identified.
   • (ii) Information masking: Deletion or muting of information that may identify an individual, such as real names, contact details, and addresses, within the conversation contents.
3. The copyright and the right to create derivative works in the content generated through the measures set forth in Paragraph 2 (the processed audio files and edited videos) shall belong to the Company.
4. By agreeing to these Terms, a member shall be deemed to have comprehensively consented to the Company's use of the member's conversation contents for marketing and promotional purposes, where such contents have undergone the above de-identification measures.

Article 7 (Charging and Use of Points)

1. A member may charge Points to use paid services through the payment methods provided by the Company.
2. Points are classified into paid Points purchased for consideration and free (bonus) Points granted by the Company through events, promotions, and the like.
3. As a matter of principle, when the Service is used, Points with the earliest expiration date or free Points are deducted first.

Article 8 (Withdrawal of Subscription and Refunds)

1. For paid Points purchased directly by a member, a refund of the remaining balance may be requested only where 60% or more of the charged amount has been used.
2. In the case of a refund, the remaining balance shall be refunded after deducting the payment-gateway fee and remittance fee (or a 10% penalty).
3. Free (bonus) Points granted through events, promotions, sign-up rewards, and the like are excluded from refunds and cannot be exchanged for cash.
4. For certain payment methods, such as mobile carrier billing, cancellation is possible only within the month of payment in accordance with the carrier's policy, and cash refunds may be restricted thereafter.

Article 9 (Restrictions on Refunds)

1. Upon a member's withdrawal, any remaining free Points shall immediately be extinguished and shall not be restored.
2. Where a member's account is permanently suspended due to engaging in prohibited acts under Article 12, such termination of the agreement is attributable to the member, and refunds of remaining Points may therefore be restricted.
3. Where a minor makes a payment by misappropriating another person's personal information and posing as an adult, refunds may be restricted in accordance with applicable laws, including the Act on Consumer Protection in Electronic Commerce.

Article 10 (Revenue Sharing and Settlement)

1. A member may earn Points by creating a character on the platform and providing 1:1 voice call services to other members.
2. A member engaged in Partner activities conducts revenue-generating activities as an independent business operator (freelancer) under the member's own judgment and responsibility, and not in any employment, contracting, mandate, or agency relationship with the Company. The Company does not exercise specific direction or supervision over a Partner's working hours, location, or methods.
3. As a basic principle, the settlement amount paid by the Company to a member is 50% of the value of the Points earned by the member through providing the Service. However, the ratio may vary depending on the Company's promotional policies or the member's tier.
4. When paying settlement amounts, the Company pays the amount after deducting taxes and public charges, such as income tax and resident tax, in accordance with applicable laws, as well as remittance fees.
5. Where Points are obtained through improper means (abuse, self-dealing, macros, etc.) or these Terms are violated, the Company may refuse to pay settlement for such Points or recover settlement amounts already paid.

Article 11 (Obligations of the Company)

1. The Company shall not engage in any act prohibited by applicable laws or these Terms or contrary to public morals, and shall use its best efforts to provide the Service continuously and stably.
2. The Company shall maintain a security system for the protection of personal information so that members may use the Service safely, and shall disclose and comply with its privacy policy.

Article 12 (Obligations of Members)

A member shall not engage in any of the following acts, and where a member engages in such an act, the Company may terminate the service agreement or restrict use of the Service without prior notice.

1. Registering false information when applying for membership registration or making changes (misappropriating another person's photo, misrepresenting gender/age, etc.)
2. Misappropriating another person's information, or sharing or transferring an account
3. Posing as an adult to register and use the Service despite being a minor
4. Recording, filming, or distributing conversation contents without the other party's consent, or threatening another person on the basis thereof
5. Infringing the intellectual property rights of the Company or a third party, or defaming their reputation
6. Disclosing or posting obscene or violent messages, images, audio, or other information contrary to public order and morals
7. Using the Service for commercial purposes without the prior consent of the Company
8. Using reverse engineering, hacking, automated access programs, or the like to burden the Company's servers or disrupt its systems

Article 13 (Limitation of Liability and Disclaimer)

1. The Company shall be exempted from liability for providing the Service where it is unable to provide the Service due to a force majeure event such as a natural disaster, a distributed denial-of-service (DDoS) attack, an IDC failure, or an event of similar nature.
2. The Company shall not be liable for any disruption to the use of the Service caused by reasons attributable to the member.
3. The Company is under no obligation to intervene in, and shall not be liable for, disputes arising between members or between a member and a third party through the Service, in particular any physical, mental, or financial damage arising from offline meetings.
4. The Company shall not be liable in connection with the use of services provided free of charge, unless otherwise specifically provided by applicable laws.
5. The Company does not warrant and shall not be liable for the reliability, accuracy, or other contents of any information, data, or facts posted by a member in connection with the Service.

Article 14 (Jurisdiction and Governing Law)

1. Any lawsuit brought between the Company and a member shall be governed by the laws of the Republic of Korea.
2. Any lawsuit concerning a dispute arising between the Company and a member in connection with the use of the Service shall be filed with the competent court under the Civil Procedure Act.

Addendum

These Terms shall take effect on February 5, 2026.